Privacy Policy

1. Collection and use of personal information

 

We collect the following personal information from you

• Contact Information such as name, email address, mailing address, phone number
• Preferences Information such as product wish lists, order history, marketing preferences

We also collect the following information from you

• Information about your business such as company name, company size, business type, employees, revenue, customers, and any further information input by you in our website.

Background Location:

• Our mobile app may collect location information in the background, even when the app is not actively in use. The background location data is used exclusively to enable specific functionalities and ensure the operation of features that rely on real-time or location-specific information, such as live tracking and sending notifications.

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

• Fulfill your order
• Send you an order confirmation
• Assess the needs of your business to determine suitable products
• Send you requested product or service information
• Send product updates or warranty information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Send you marketing communications
• Administer contests and sweepstakes you entered, and notify you if you won
• Respond to your questions and concerns
• Improve our Web site and marketing efforts
• Conduct research and analysis
• Display content based upon your interests

CHOICE/OPT-OUT

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@moveitpro.com.

INFORMATION OBTAINED FROM THIRD PARTIES

We purchase marketing data about our customers from third parties and combine it with information we already have about you, to create more tailored advertising and products.

 

2. Information sharing

 

We will share your personal information with third parties only in the ways that are described in this privacy statement. MoveitPro™ does not share, sell, rent, or trade any information with third parties for their promotional purposes.

We may provide your personal information to companies that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

• as required by law such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• if Bergenske Enterprises, Inc.  – D/B/A: MoveitPro™ is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
• to any third parties that are integrated with our web application in order for you to successfully use our system such as twilio, mandrill, quickbooks, authorize.net, paypal, zapier, nextraq, amazon, intercom, google, hotjar, upscope.io, smartlook, and any other API’s that MoveitPro™  deems a necessity to setup for the sole purpose of enabling features for your company to use and/or for better support or training.
• to any other third party with your prior consent to do so.

 

3. Use of intercom services

 

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. Intercom analyzes your use of our website and/or product and tracks our relationship so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

 

4. Use of upscope; screen sharing

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All screen sharing events are tracked in an immutable audit log which tracks actions taken by agents in starting and ending sessions without saving, to our database, recordings of the screen sharing sessions themselves, unless with your given consent. For more information on the privacy practices of Upscope, please visit https://upscope.io/legal. Upscope’s services are governed by Upscope’s terms of use which can be found at https://upscope.io/legal. If you would like to opt out of having this information collected by or submitted to Upscope, please contact us.

 

5. Customer data

 

Bergenske Enterprises, Inc.  – D/B/A: MoveitPro™ Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). MoveitPro™ will not review, share, distribute, or reference any such Customer Data except as needed for debugging glitches, support, training your companies staff, or as may be required by law.

 

6. Email and SMS Text Messaging

 

Bergenske Enterprises, Inc.  – D/B/A: MoveitPro™ Customers will be opted in to important messages regarding their account while they are a paying customer of MoveitPro. These messages may be sent via SMS and or Email. Customer may opt out at any time from either emails, SMS, or both by replying STOP to any.

 

7. Cookies and other tracking technologies

 

ADVERTISING

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.

WEB BEACONS

MoveitPro™ uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, MoveitPro™ may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. MoveitPro™ uses Web beacons to operate and improve the Company’s Web sites and email communications.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

IP ADDRESSES

When you visit MoveitPro™ Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, MoveitPro™ uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.

MoveitPro™ also collects IP addresses from Customers when they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

LINKS TO OTHER WEB SITES

Our Site includes links to other Web sites whose privacy practices may differ from those of Bergenske Enterprises, Inc.  – D/B/A: MoveitPro™. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

 

8. Security

 

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@moveitpro.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you have any questions about security on our Web site, you can contact us at info@moveitpro.com

 

9. Additional policy information

 

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

To review and update your personal information to ensure it is accurate, contact us at info@moveitpro.com.

NOTIFICATION OF PRIVACY STATEMENT CHANGES

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

10. Contact information

 

You can contact us about this privacy statement by writing or email us at the address below:

• Bergenske Enterprises, Inc.  – D/B/A: MoveitPro™
• 661 West Warren Avenue, Longwood, Florida 32750
• Email: info@moveitpro.com
• Phone: (866) 435-8865